OUR PROMISE TO YOU
We will be there for you, through every chapter of your pets’ story working in partnership with this generation and those to come. We will continue to enhance, develop and invest in the future of animal health and care. Our vison is for your pet to feel safe, comfortable and happy while they are with us and for you to feel the same.
At A-Z we treat pets and their people how we want to be treated. We value honesty and integrity in all we do and aim to inspire pet owners to partner with us to take the best possible care of their pets. Your trust in us to nurture and protect your pets is a real privilege and won’t ever be taken for granted.
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Great place, lovely staff who really care about your fur baby. Tooth cleaning service really good. Fair prices
16th March 2020 -
Excellent, attentive, friendly and skilled people. Took care of our boy and made him very happy and beautiful. Thank you very much.
16th March 2021 -
I have a Rottweiler that does not like to be touched by strangers, she now enjoys going to be shampooed! Brilliant!
16th March 2022 -
A-Z animal care have a fantastic ethos and work hard to maintain the care of my dog. Emma’s knowledge is invaluable and supportive. I will happily pay good money for the team knowing that my dog is well looked after at all times. Top marks for customer service
16th March 2021 -
A-Z have looked after my dogs grooming since he was 4 months old. Simply put, they are excellent!!
16th December 2022 -
I took our 7 month old Jack-Tzu puppy Betty to A-Z for her first groom, I’m really happy with the service. Emma went through everything with me what I’d like to be done and I’m very happy with the result. Very helpful and friendly staff.
16th March 2022 -
I was utterly disgusted by the receptionist who made me feel like a neglectful owner. I gave reasons as to why my dog hadn’t had a proper groom for a while, I.e my dad died in March and our other groomer ghosted us because we cancelled last minute. I trusted A-Z but feel utterly let down, for £80 I don’t expect to be treated like that and told my dog ‘might be able to turn a corner’ – plus his ears weren’t cleaned! He didn’t cost that much after lockdown! Maybe you should get proper training for your receptionists who can hopefully ‘turn a corner’ with their attitude. *In response to A-Z’s comment: First of all you clearly don’t listen to your clients, you were the 3rd groomer my dog had been to in his 5-year life so far. Secondly, compassion, decency and politeness goes a long way and clearly this company has none of those things. If my aunt was harsh when she called it was because she was appalled at the way you treated her bereaved niece. As you have CCTV that records audio and video you will be able to go back and hear how your receptionist spoke to me. You will also see and hear that I was in no way aggressive. I said that I had cleaned my dogs ears recently and they should be fine but a brief look would make sense as you claim to be such ‘caring’ groomers.
16th November 2022 -
Excellent service, really caring and friendly staff.
16th March 2021 -
Excellent service, very friendly staff. Pixie enjoys coming to have her nails trimmed. Something which my vet’s were unable to do. Thoroughly recommend, they are amazing with dogs. 😊
16th March 2021 -
Took my nervous Spaniel for his first groom today. I couldn’t be more happy with the results. Such lovely staff and he looks great too!
16th July 2022