ABOUT A-Z ANIMAL CARE

THE BEST FOR YOUR PETS

Treat your pets to the best from an established, experienced and caring business providing a friendly, qualified service. With over 15 years in Bethersden, Kent, serving Ashford, Tenterden and surrounding villages.

COMPLETE PACKAGE FOR YOUR PET

In addition to Dog and Cat grooming there’s lots more to offer your pets. Keep your Dog healthy with our teeth cleaning service.  We now also offer vaccinations for your Dogs, Cats and Rabbits along with free health checks if you would like Vet strength flea and worm treatments.

NOT JUST DOGS AND CATS

We are specialists in Rabbits and Guinea Pigs too.

QUALIFIED, CARING AND PROFESSIONAL

For your pet’s safety and well-being the team is led by Emma Betts, a Qualified Veterinary Nurse listed at The Royal College of Veterinary Surgeons, (RCVS) with over 20 years experience of caring for animals, including a spell as head nurse of a large practice. She is a professionally trained dog and cat groomer and an approved instructor / A1 Assessor in Animal Care and Grooming.
Properly Trained and Qualified Staff

Relax in the knowledge that all staff are trained to the same high standards.

SAFETY FIRST

For your pet’s continued safety and care all staff are trained in First Aid, Animal First Aid, plus Health, Safety & Security, with regular refreshers.

The British Dog Groomers Association and Pet Care Trust promote the highest standards of grooming and animal care. As full and continuous members since 2005 A-Z Animal Care continually strive to meet, and where possible, better these standards for the benefit of your pets.

WHY CHOOSE US?

Your pets will be cared for in the very well equipped grooming centre at Bethersden, Kent. There is a reception area with seating, preparation & bathing areas, and a finishing room for clipping and styling. There's plenty of grooming space and best quality equipment. Cats have their own separate grooming room and equipment.
You can park right outside with just a few paces to the entrance and right next door, in the attached garden centre, there is a pet shop and a café serving refreshments and light meals if you need to wait.
An unconditional Guarantee of Quality is offered on everything we do, with a full money-back refund if you are not satisfied. You are very welcome to come and look us over before making an appointment if you wish, without any obligation. There are currently over 1000 active customers on our books, many of whom came to us through personal recommendation, which hopefully inspires confidence. See over 250 genuine Testimonials or ask to see the originals at the shop.
The safety and well-being of your pets has always been the number one priority at A-Z and you can rest assured that we are fully insured, to £50,000 while they are in our care. Documentation is always available for inspection.

What people say

  • I have brought my dog to here since we got her in 2015,apart from my 2 years in Ethiopia. I have always been impressed with Bella’s grooming and the advice given by all members of staff. They even taught me some grooming techniques Sonu could groom my pooch in Ethiopia. How we are back in the UK we still came back to A – Z in spite of the fact I don’t live near them anymore. This last visit I had Bella’s teeth clean for the first time and have come away very impressed. I cannot sing the praises of Emma and her team enough.

    Andrew Morris Avatar Andrew Morris
    16th March 2020
  • We are regular customers of A to Z animal care, always look after our pooch and do a great job

    Peter Brooks Avatar Peter Brooks
    16th March 2022
  • I’ve been taking my miniature schnauzer to A-Z Animal Care for over 5 years. Girls doing amazing job every time. Pooch is getting a lot of compliments the way he’s groomed. Very smart and those eyebrows and beard. Would highly recommend to everyone who is looking for good and friendly grooming experience for their pets.

    olga kalvane Avatar olga kalvane
    16th March 2021
  • Excellent service, very friendly staff. Pixie enjoys coming to have her nails trimmed. Something which my vet’s were unable to do. Thoroughly recommend, they are amazing with dogs. 😊

    Lynne Webb Avatar Lynne Webb
    16th March 2021
  • We have been going here for many years. We generally get a good service, they do what we ask and our dog is well looked after. Always well groomed and I feel safe leaving him there knowing his health conditions will be considered. I do recommend A-Z to anyone considering them.

    Sandi Payne Avatar Sandi Payne
    16th March 2022
  • Overpriced They charged me £90 for poor quality grooming.

    Lily LU Avatar Lily LU
    16th March 2022
  • Lovely people. I always bring my two cats here.

    Bodza Blackadder Avatar Bodza Blackadder
    16th March 2020
  • I was utterly disgusted by the receptionist who made me feel like a neglectful owner. I gave reasons as to why my dog hadn’t had a proper groom for a while, I.e my dad died in March and our other groomer ghosted us because we cancelled last minute. I trusted A-Z but feel utterly let down, for £80 I don’t expect to be treated like that and told my dog ‘might be able to turn a corner’ – plus his ears weren’t cleaned! He didn’t cost that much after lockdown! Maybe you should get proper training for your receptionists who can hopefully ‘turn a corner’ with their attitude. *In response to A-Z’s comment: First of all you clearly don’t listen to your clients, you were the 3rd groomer my dog had been to in his 5-year life so far. Secondly, compassion, decency and politeness goes a long way and clearly this company has none of those things. If my aunt was harsh when she called it was because she was appalled at the way you treated her bereaved niece. As you have CCTV that records audio and video you will be able to go back and hear how your receptionist spoke to me. You will also see and hear that I was in no way aggressive. I said that I had cleaned my dogs ears recently and they should be fine but a brief look would make sense as you claim to be such ‘caring’ groomers.

    Katherine Desjardins Avatar Katherine Desjardins
    16th November 2022
  • I highly recommend A-Z Animal Care Emma & her team are professional, knowledgable, caring and above all offer our pets a top quality experience. Jessie 🐶 thoroughly enjoys her regular groom and day of being pampered. I can relax knowing she is in the best hands. I am impressed how A-Z are always looking to develop & improve their services for us the introduction of vaccination clinics & pet passport service are good examples

    Ann Sutton Avatar Ann Sutton
    16th March 2022
  • I took my dog to have his nails cut.. not an easy job for a 35kg of muscle as he hates it! I’ve tried so many times and even my vets couldn’t manage it. But these lovely ladies manage to do the job perfectly. He’s a happy boy now. We will see you soon…💕

    Deborah Laurence Avatar Deborah Laurence
    16th November 2022