ABOUT A-Z ANIMAL CARE

THE BEST FOR YOUR PETS

Treat your pets to the best from an established, experienced and caring business providing a friendly, qualified service. With over 15 years in Bethersden, Kent, serving Ashford, Tenterden and surrounding villages.

COMPLETE PACKAGE FOR YOUR PET

In addition to Dog and Cat grooming there’s lots more to offer your pets. Keep your Dog healthy with our teeth cleaning service.  We now also offer vaccinations for your Dogs, Cats and Rabbits along with free health checks if you would like Vet strength flea and worm treatments.

NOT JUST DOGS AND CATS

We are specialists in Rabbits and Guinea Pigs too.

QUALIFIED, CARING AND PROFESSIONAL

For your pet’s safety and well-being the team is led by Emma Betts, a Qualified Veterinary Nurse listed at The Royal College of Veterinary Surgeons, (RCVS) with over 20 years experience of caring for animals, including a spell as head nurse of a large practice. She is a professionally trained dog and cat groomer and an approved instructor / A1 Assessor in Animal Care and Grooming.
Properly Trained and Qualified Staff

Relax in the knowledge that all staff are trained to the same high standards.

SAFETY FIRST

For your pet’s continued safety and care all staff are trained in First Aid, Animal First Aid, plus Health, Safety & Security, with regular refreshers.

The British Dog Groomers Association and Pet Care Trust promote the highest standards of grooming and animal care. As full and continuous members since 2005 A-Z Animal Care continually strive to meet, and where possible, better these standards for the benefit of your pets.

WHY CHOOSE US?

Your pets will be cared for in the very well equipped grooming centre at Bethersden, Kent. There is a reception area with seating, preparation & bathing areas, and a finishing room for clipping and styling. There's plenty of grooming space and best quality equipment. Cats have their own separate grooming room and equipment.
You can park right outside with just a few paces to the entrance and right next door, in the attached garden centre, there is a pet shop and a café serving refreshments and light meals if you need to wait.
An unconditional Guarantee of Quality is offered on everything we do, with a full money-back refund if you are not satisfied. You are very welcome to come and look us over before making an appointment if you wish, without any obligation. There are currently over 1000 active customers on our books, many of whom came to us through personal recommendation, which hopefully inspires confidence. See over 250 genuine Testimonials or ask to see the originals at the shop.
The safety and well-being of your pets has always been the number one priority at A-Z and you can rest assured that we are fully insured, to £50,000 while they are in our care. Documentation is always available for inspection.

What people say

  • I have a Rottweiler that does not like to be touched by strangers, she now enjoys going to be shampooed! Brilliant!

    Kathryn Emery Avatar Kathryn Emery
    16th March 2022
  • I took my dog here for the 1st time yesterday and can say without doubt it is the best groom he has ever had. I got exactly what i asked for,(and it must have been a mission as previous groomer had let me down several times) he is usually awful with his feet being trimmed but he came back perfect i did not have to try and snip any long bits off. I cant begin to say how happy i am, also he seemed happy and unstressed when i picked him up I will not be going anywhere else Thank you

    Lecia Strover Avatar Lecia Strover
    16th March 2022
  • We are regular customers of A to Z animal care, always look after our pooch and do a great job

    Peter Brooks Avatar Peter Brooks
    16th March 2022
  • I was utterly disgusted by the receptionist who made me feel like a neglectful owner. I gave reasons as to why my dog hadn’t had a proper groom for a while, I.e my dad died in March and our other groomer ghosted us because we cancelled last minute. I trusted A-Z but feel utterly let down, for £80 I don’t expect to be treated like that and told my dog ‘might be able to turn a corner’ – plus his ears weren’t cleaned! He didn’t cost that much after lockdown! Maybe you should get proper training for your receptionists who can hopefully ‘turn a corner’ with their attitude. *In response to A-Z’s comment: First of all you clearly don’t listen to your clients, you were the 3rd groomer my dog had been to in his 5-year life so far. Secondly, compassion, decency and politeness goes a long way and clearly this company has none of those things. If my aunt was harsh when she called it was because she was appalled at the way you treated her bereaved niece. As you have CCTV that records audio and video you will be able to go back and hear how your receptionist spoke to me. You will also see and hear that I was in no way aggressive. I said that I had cleaned my dogs ears recently and they should be fine but a brief look would make sense as you claim to be such ‘caring’ groomers.

    Katherine Desjardins Avatar Katherine Desjardins
    16th November 2022
  • Just home from taking my cat badger to be groomed and nails cut. I can’t thank you enough done a great job. Staff are friendly definitely will be coming back.

    Ebony Sherwood Avatar Ebony Sherwood
    16th March 2021
  • Excellent, attentive, friendly and skilled people. Took care of our boy and made him very happy and beautiful. Thank you very much.

    D Roberts Avatar D Roberts
    16th March 2021
  • A-Z animal care have a fantastic ethos and work hard to maintain the care of my dog. Emma’s knowledge is invaluable and supportive. I will happily pay good money for the team knowing that my dog is well looked after at all times. Top marks for customer service

    John Dean Avatar John Dean
    16th March 2021
  • Because the staff treat my fur babys like there own 🐕🐕🐕🐾🐾🐾

    Tina Castle Avatar Tina Castle
    16th March 2021
  • A-Z have looked after my dogs grooming since he was 4 months old. Simply put, they are excellent!!

    Graham Russell Avatar Graham Russell
    16th December 2022
  • I’ve been taking my miniature schnauzer to A-Z Animal Care for over 5 years. Girls doing amazing job every time. Pooch is getting a lot of compliments the way he’s groomed. Very smart and those eyebrows and beard. Would highly recommend to everyone who is looking for good and friendly grooming experience for their pets.

    olga kalvane Avatar olga kalvane
    16th March 2021