OUR PROMISE TO YOU

Our mission is to provide honest, reliable grooming services that allow you and your pets to live a long, healthy life together. At A-Z we care deeply about your pets and delight in seeing them happy and safe. We will always take care of your pets like they are our own. Caring for animals isn’t what we do, its who we are. 

We will be there for you, through every chapter of your pets’ story working in partnership with this generation and those to come. We will continue to enhance, develop and invest in the future of animal health and care. Our vison is for your pet to feel safe, comfortable and happy while they are with us and for you to feel the same. 

At A-Z we treat pets and their people how we want to be treated. We value honesty and integrity in all we do and aim to inspire pet owners to partner with us to take the best possible care of their pets. Your trust in us to nurture and protect your pets is a real privilege and won’t ever be taken for granted. 

  • Took my nervous Spaniel for his first groom today. I couldn’t be more happy with the results. Such lovely staff and he looks great too!

    Soo Humphreys Avatar Soo Humphreys
    16th July 2022
  • I took my dog to have his nails cut.. not an easy job for a 35kg of muscle as he hates it! I’ve tried so many times and even my vets couldn’t manage it. But these lovely ladies manage to do the job perfectly. He’s a happy boy now. We will see you soon…💕

    Deborah Laurence Avatar Deborah Laurence
    16th November 2022
  • Because the staff treat my fur babys like there own 🐕🐕🐕🐾🐾🐾

    Tina Castle Avatar Tina Castle
    16th March 2021
  • A – Z grooming did a fantastic job to my dog’s teeth – amazing result! The quote from the vets was so much higher and involved general anaesthetic. A – Z did the same job much cheaper and no anaesthetic so less risk for my dog! Very happy with the service and will definitely come back in the future! Thank you very much!

    Aneliya Chavdarova Avatar Aneliya Chavdarova
    23rd February 2023
  • Very friendly staff clean and professional premises made to feel valued and welcome will definitely use again looked after my 5 German shepherd puppies really well

    covertdave123 Avatar covertdave123
    14th March 2023
  • A-Z have looked after my dogs grooming since he was 4 months old. Simply put, they are excellent!!

    Graham Russell Avatar Graham Russell
    16th December 2022
  • Always do an excellent groom/cut with my very fluffy cat. Friendly, welcoming and make you feel that your pet is in the best hands. Highly recommended.

    Emma Cork Avatar Emma Cork
    16th March 2021
  • Friendly staff, and always do a great job.

    J Case Avatar J Case
    16th March 2020
  • First time at the groomers for Trigger today. Friendly staff and Trigger came out looking immaculate. I have already re booked 😃 Considering all the social restrictions in place at the moment the communication and response times have been great 😊👍🏽

    Stacey Kemp Avatar Stacey Kemp
    16th March 2021
  • I was utterly disgusted by the receptionist who made me feel like a neglectful owner. I gave reasons as to why my dog hadn’t had a proper groom for a while, I.e my dad died in March and our other groomer ghosted us because we cancelled last minute. I trusted A-Z but feel utterly let down, for £80 I don’t expect to be treated like that and told my dog ‘might be able to turn a corner’ – plus his ears weren’t cleaned! He didn’t cost that much after lockdown! Maybe you should get proper training for your receptionists who can hopefully ‘turn a corner’ with their attitude. *In response to A-Z’s comment: First of all you clearly don’t listen to your clients, you were the 3rd groomer my dog had been to in his 5-year life so far. Secondly, compassion, decency and politeness goes a long way and clearly this company has none of those things. If my aunt was harsh when she called it was because she was appalled at the way you treated her bereaved niece. As you have CCTV that records audio and video you will be able to go back and hear how your receptionist spoke to me. You will also see and hear that I was in no way aggressive. I said that I had cleaned my dogs ears recently and they should be fine but a brief look would make sense as you claim to be such ‘caring’ groomers.

    Katherine Desjardins Avatar Katherine Desjardins
    16th November 2022