ABOUT A-Z ANIMAL CARE

THE BEST FOR YOUR PETS

Treat your pets to the best from an established, experienced and caring business providing a friendly, qualified service. With over 15 years in Bethersden, Kent, serving Ashford, Tenterden and surrounding villages.

COMPLETE PACKAGE FOR YOUR PET

In addition to Dog and Cat grooming there’s lots more to offer your pets. Keep your Dog healthy with our teeth cleaning service.  We now also offer vaccinations for your Dogs, Cats and Rabbits along with free health checks if you would like Vet strength flea and worm treatments.

NOT JUST DOGS AND CATS

We are specialists in Rabbits and Guinea Pigs too.

QUALIFIED, CARING AND PROFESSIONAL

For your pet’s safety and well-being the team is led by Emma Betts, a Qualified Veterinary Nurse listed at The Royal College of Veterinary Surgeons, (RCVS) with over 20 years experience of caring for animals, including a spell as head nurse of a large practice. She is a professionally trained dog and cat groomer and an approved instructor / A1 Assessor in Animal Care and Grooming.
Properly Trained and Qualified Staff

Relax in the knowledge that all staff are trained to the same high standards.

SAFETY FIRST

For your pet’s continued safety and care all staff are trained in First Aid, Animal First Aid, plus Health, Safety & Security, with regular refreshers.

The British Dog Groomers Association and Pet Care Trust promote the highest standards of grooming and animal care. As full and continuous members since 2005 A-Z Animal Care continually strive to meet, and where possible, better these standards for the benefit of your pets.

WHY CHOOSE US?

Your pets will be cared for in the very well equipped grooming centre at Bethersden, Kent. There is a reception area with seating, preparation & bathing areas, and a finishing room for clipping and styling. There's plenty of grooming space and best quality equipment. Cats have their own separate grooming room and equipment.
You can park right outside with just a few paces to the entrance and right next door, in the attached garden centre, there is a pet shop and a café serving refreshments and light meals if you need to wait.
An unconditional Guarantee of Quality is offered on everything we do, with a full money-back refund if you are not satisfied. You are very welcome to come and look us over before making an appointment if you wish, without any obligation. There are currently over 1000 active customers on our books, many of whom came to us through personal recommendation, which hopefully inspires confidence. See over 250 genuine Testimonials or ask to see the originals at the shop.
The safety and well-being of your pets has always been the number one priority at A-Z and you can rest assured that we are fully insured, to £50,000 while they are in our care. Documentation is always available for inspection.

What people say

  • Excellent, attentive, friendly and skilled people. Took care of our boy and made him very happy and beautiful. Thank you very much.

    D Roberts Avatar D Roberts
    16th March 2021
  • We took our Saluki who was in desperate need of a tidy up to A-Z as our usual groomer is poorly. She was quite fluffy with her feathers overlong. We requested that the fluffy coat be removed and the feathers tidied up. The first time we went to collect her it didn’t look like she had been groomed at all but they were more than happy to do her again. We she was handed over the second time a complete hatchet job had been done to her chest, legs and feathers almost down to the skin. I was too shocked to say anything at the time and really what could I say, they had already been paid.

    mark wells Avatar mark wells
    16th March 2022
  • Very friendly staff clean and professional premises made to feel valued and welcome will definitely use again looked after my 5 German shepherd puppies really well

    covertdave123 Avatar covertdave123
    14th March 2023
  • A-Z animal care have a fantastic ethos and work hard to maintain the care of my dog. Emma’s knowledge is invaluable and supportive. I will happily pay good money for the team knowing that my dog is well looked after at all times. Top marks for customer service

    John Dean Avatar John Dean
    16th March 2021
  • We have been going here for many years. We generally get a good service, they do what we ask and our dog is well looked after. Always well groomed and I feel safe leaving him there knowing his health conditions will be considered. I do recommend A-Z to anyone considering them.

    Sandi Payne Avatar Sandi Payne
    16th March 2022
  • A – Z grooming did a fantastic job to my dog’s teeth – amazing result! The quote from the vets was so much higher and involved general anaesthetic. A – Z did the same job much cheaper and no anaesthetic so less risk for my dog! Very happy with the service and will definitely come back in the future! Thank you very much!

    Aneliya Chavdarova Avatar Aneliya Chavdarova
    23rd February 2023
  • I’ve been taking my miniature schnauzer to A-Z Animal Care for over 5 years. Girls doing amazing job every time. Pooch is getting a lot of compliments the way he’s groomed. Very smart and those eyebrows and beard. Would highly recommend to everyone who is looking for good and friendly grooming experience for their pets.

    olga kalvane Avatar olga kalvane
    16th March 2021
  • We are regular customers of A to Z animal care, always look after our pooch and do a great job

    Peter Brooks Avatar Peter Brooks
    16th March 2022
  • I have a Rottweiler that does not like to be touched by strangers, she now enjoys going to be shampooed! Brilliant!

    Kathryn Emery Avatar Kathryn Emery
    16th March 2022
  • Overpriced They charged me £90 for poor quality grooming.

    Lily LU Avatar Lily LU
    16th March 2022